Moza's coffee chains have chosen a safe and proven solution with Philips UV-C disinfection lighting, to keep their customers and employees safe during the COVID period.
![mozasvietnam introduction mozasvietnam introduction](https://www.lighting.philips.com.au/support/cases/hospitality/mozasvietnam/_jcr_content/root/responsivegrid/section_component_15/responsivegrid/story_component.signifyimg.82.360.jpeg/1687875784979.jpeg)
Moza's coffee chains
Vietnam
Every time a customer visits my cafe chain, the staff and I also introduce the disinfection system that the shop has invested in to increase trust and satisfaction from them.Nguyen Nhat Bang, founder and owner of the Moza’s Coffee chain
![mozasvietnam customer challenge mozasvietnam customer challenge](https://www.lighting.philips.com.au/support/cases/hospitality/mozasvietnam/_jcr_content/root/responsivegrid/section_component_15/responsivegrid/story_component_1175467919.signifyimg.82.360.jpeg/1687875785218.jpeg)
The challenge
The COVID-19 epidemic was rampaging, and the number of customers coming to the cafe decreased. Moreover, employees were afraid to go to work because they were at risk of infection on the work floor. Since cafes usually have many people staying and buying things at once, it is easy to get infected via droplets or insufficient air quality in closed and air-conditioned spaces.
The right lighting
In an enclosed space, air should be disinfected for enhanced safety of employees and customers. To facilitate this, the cafe chain installed Philips UV-C disinfection upper air ceiling mounted devices throughout their cafes, which operate quietly and effectively and allow business as normal for the café owner and visitors. The cafe managers actively promote the technology to their customers, to reassure them that they are protected during their visits.